Kosovich family horror as autism service dog denied entry to Melbourne cafe

The family are FURIOUS after being refused entry to a cafe because their autistic son had a service dog with him

  • Boy with Autism Denied Entry to Cafe Because of Service Dog
  • Noah, 9, was going to lunch with his parents when they were turned away
  • This despite the fact that the Melbourne cafe is not legally allowed to say no to them
  • Autistic boy was traumatized hiding under a blanket on his way home

A Melbourne family have spoken out after they were refused entry to a cafe because their autistic son was with a service dog.

Kate and Murray Kosovich, and their son, Noah, 9, tried to visit a popular Melbourne cafe for breakfast with the service dog, but were turned away at the door.

This despite the family having a special permit that allows their dog to enter the premises because Noah has autism.

The manager told them that dogs are not allowed on the site, ruining their day and leaving their son traumatized.

“Noah wasn’t happy at all. He jumped under a blanket in the car on the way home and that’s how we got home,” his mother Kate told Sunrise.

Noah Kosovich (middle) and his support dog Claudia went for breakfast with his parents Kate (left) and Murray (right) at a cafe in Melbourne when a waiter informed them that the dogs weren’t weren’t allowed, leaving Noah traumatized and hiding under a blanket on the way home

Noah Kosovich is pictured with his support dog Claudia.  Service Dogs Australia says autistic children with service dogs

Noah Kosovich is pictured with his support dog Claudia. Service Dogs Australia says children with autism who are accompanied by a service dog “show remarkable improvement in their social, verbal and cognitive skills”.

Kate said Noah’s service dog, Claudia, was no different from a guide dog and helped her son overcome many fears.

“She does this lovely thing called the ‘nudge’, just saying ‘hello, I’m here, can you give me some attention,'” Kate previously told the Herald Sun. gently, and it will get him out of what’s going on in his head.”

They say even other coffee lovers were also shocked by the attitude of the manager who refused them entry.

“It’s hard to learn how to handle the dog and how to go out in public. So, you know, just meeting someone who openly says ‘No’ is absolutely wrong. I would hate for that to happen to someone out there. ‘other. It’s not good at all,’ Kate said.

“We had each other to protect and care for each other. But I kept thinking, imagine if it was a visually impaired person or you know, one of the guys with PTSD, and they were on their own or a young adult with their first dog outgoing assistance in a cafe.

After the ordeal, Ms Kosovich says she tried several times to call the cafe to speak to them, but their phone just rang

After the ordeal, Ms Kosovich says she tried several times to call the cafe to speak to them, but their phone just rang

Noah’s mother tries to talk to the cafe about the incident, but they don’t pick up the phone.

Autism is a persistent developmental disorder, evident from early childhood, which affects almost 1 in 150 Australian children.

If a child has access to a service dog, the animal is allowed in all places or public transport – except zoos, aquariums, sterile environments, food preparation areas and quarantine areas .

It is illegal for a site to refuse entry to a service dog.

Service Dogs Australia says children with autism who are accompanied by a service dog “show remarkable improvement in their social, verbal and cognitive skills”.

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